Monday, July 7, 2008

Employee of Superior Engery Tells All

If you are wondering how Superior Energy treats its employee and how they train new employees to get consumers to sign-up. Read this story:

http://www.ripoffreport.com/reports/0/340/ripoff0340527.htm

Monday, March 31, 2008

Direct Engery Increase Rates In Alberts

Gas Bills On The Rise
Monday, March 31 2008

We'll pay a little bit more to heat our homes next month than we did in April a year ago. Direct Energy has filed proposed regulated natural gas rates with the Alberta Utilities Commission. For customers in the ATCO gas south service territory, the typical residential gas bill for April will be approximately $121. In April of last year the average residential bill was $119. This months typical residential bill is $162. The Alberta Government's Natural Gas Rebate program only applies from October to March so there'll be no rebate next month.

(Read More)

Wednesday, November 7, 2007

Response back to BC Government

Response back to the BC Government.

Rick Kaselj

-----Original Message-----
From: Rick Kaselj
Sent: September 17, 2007 8:41 AM
RE: Response to Superior Energy Scam Email ref# 33994

Thank you very much for reading my letter and I am glad it was able to
assist in better serving the public.

All the best.

---------------------------------------------------
Rick Kaselj - rkaselj@HealingThroughMovement.com

Healing Through Movement - www.HealingThroughMovement.com
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The BC Government Takes Action!

With all the complaints to the BC Government on Gas Marketers, the BC Government has taken action to protect BC Consumers.

Excellent job, BC Government.

This is an example on how voicing your concerns can lead to change.

Rick Kaselj

----Original Message-----
Sent: September 14, 2007 2:03 PM

Subject: Response to Superior Energy Scam Email ref# 33994
Mr. Rick Kaselj

Dear Mr. Kaselj:

I am responding to your email of June 11, 2007 regarding Superior Energy. My apologies for the delay in this response.

Due to instances like that identified in your email, changes and improvements have been made to the British Columbia Utilities Commission's (BCUC) Code of Conduct for Gas Marketers.

Effective July 5, 2007, the BCUC amended the Code of Conduct for Gas Marketers to require a mandatory recorded third party call verification process be implemented. That call must cover topics outlined by the BCUC such as:

· explaining the program;
· informing customers of their option to cancel;
· outlining the details of the contract; and
· indicating that a letter will be issued by Terasen within 3
business days.

The third party verification also gives the consumer a chance to reconsider and better understand the gas options available thus offering them a greater degree of consumer protection.

Thank you again for writing with your concerns and the action you took to help natural gas consumers here in British Columbia.

Sincerely,

Assistant Deputy Minister
Oil and Gas Division
Ministry of Energy, Mines and Petroleum Resources

Tuesday, October 23, 2007

Angry Vancouver Residence

There is a huge thread on the Bulletin Board - Discover Vancouver.

A number of people sharing their experience with Universl Energy Corporation.

Read More

Tuesday, September 4, 2007

Watch Out for Direct Energy

Woman fears electricity firm's deal might be too hot to be true
But Direct Energy rep says cheque doesn't bind people to contract


Niagara Falls Review - Thursday, August 30, 2007 by RAY SPITERI


Receiving a $100 cheque in the mail just might entice some people to pull out a pen and sign on the dotted line.

But not Sharon Ross.

The Niagara Falls woman said she figured there had to be some strings attached to the literature she received in her mailbox Tuesday. She was fuming when she found out what they were.

Read More

Watch Out for Direct Engery

Be Wary of Energy Offer

The Tribune - Ontario, ON, Editorial - Saturday, September 01, 2007

I received a letter and a $100 cheque in the mail from Direct Energy out of Toronto and it's in regards to the electricity protection plan.

As said, with the five-year electricity price protection plan, your electricity rate will be 8.5 cents per kilowatt-hour guaranteed for your full five-year term, along with the $100 cheque.
Be careful, and that includes seniors living alone in their homes when reading this twisted contract.

Read More