Direct Energy Rip-off
The Barrie Examiner
I just received an offer from Direct Energy to renew my natural gas contract for a whopping 58% increase! If I do not respond to the offer in a timely manner they plan to automatically renew without my consent for a 78% increase, all of this with the approval of the Ontario Energy Board.
(Read More)
Tuesday, August 26, 2008
Tuesday, August 12, 2008
Gas Marketers Fined
Gas marketers are still causing problems!
Have a look.
Gas Marketers Slapped with Fines
August 06, 2008 - by Scott Simpson - Vancouver Sun
The B.C. Utilities Commission is cracking down hard on natural gas marketers who fail to follow the rules when they sign up new customers, documents show.
The Commission has this year levied single and multiple fines ranging from $1,000 to $6,000 per offence against marketers including Smart Energy, Direct Energy, Access Gas Services, Summitt Energy, Planet Energy and Universal Energy.
(Read More)
Have a look.
Gas Marketers Slapped with Fines
August 06, 2008 - by Scott Simpson - Vancouver Sun
The B.C. Utilities Commission is cracking down hard on natural gas marketers who fail to follow the rules when they sign up new customers, documents show.
The Commission has this year levied single and multiple fines ranging from $1,000 to $6,000 per offence against marketers including Smart Energy, Direct Energy, Access Gas Services, Summitt Energy, Planet Energy and Universal Energy.
(Read More)
Tuesday, July 29, 2008
Cancelling Your Direct Energy Contract May Cost You $800
Cancelled Contracts Carry Huge Costs
Toronto Star - April 19, 2008 - Ellen Roseman
You sign a long-term gas and electricity contract, hoping to save money, but promised savings have not materialized.
In the last two years, anyone who signed or renewed energy contracts has paid more than if they had stayed with their local utility.
Read More
Toronto Star - April 19, 2008 - Ellen Roseman
You sign a long-term gas and electricity contract, hoping to save money, but promised savings have not materialized.
In the last two years, anyone who signed or renewed energy contracts has paid more than if they had stayed with their local utility.
Read More
Monday, July 7, 2008
Employee of Superior Engery Tells All
If you are wondering how Superior Energy treats its employee and how they train new employees to get consumers to sign-up. Read this story:
http://www.ripoffreport.com/reports/0/340/ripoff0340527.htm
http://www.ripoffreport.com/reports/0/340/ripoff0340527.htm
Monday, March 31, 2008
Direct Engery Increase Rates In Alberts
Gas Bills On The Rise
Monday, March 31 2008
We'll pay a little bit more to heat our homes next month than we did in April a year ago. Direct Energy has filed proposed regulated natural gas rates with the Alberta Utilities Commission. For customers in the ATCO gas south service territory, the typical residential gas bill for April will be approximately $121. In April of last year the average residential bill was $119. This months typical residential bill is $162. The Alberta Government's Natural Gas Rebate program only applies from October to March so there'll be no rebate next month.
(Read More)
Monday, March 31 2008
We'll pay a little bit more to heat our homes next month than we did in April a year ago. Direct Energy has filed proposed regulated natural gas rates with the Alberta Utilities Commission. For customers in the ATCO gas south service territory, the typical residential gas bill for April will be approximately $121. In April of last year the average residential bill was $119. This months typical residential bill is $162. The Alberta Government's Natural Gas Rebate program only applies from October to March so there'll be no rebate next month.
(Read More)
Wednesday, November 7, 2007
Response back to BC Government
Response back to the BC Government.
Rick Kaselj
-----Original Message-----
From: Rick Kaselj
Sent: September 17, 2007 8:41 AM
RE: Response to Superior Energy Scam Email ref# 33994
Thank you very much for reading my letter and I am glad it was able to
assist in better serving the public.
All the best.
---------------------------------------------------
Rick Kaselj - rkaselj@HealingThroughMovement.com
Healing Through Movement - www.HealingThroughMovement.com
Fitness & Rehabilitation / Presentations & Publications
Subscribe to [FITNESS & REHAB] – a monthly newsletter for health and fitness
professionals looking for the latest information on improving health,
fitness, rehabilitation and sport.
Fitness & Rehab Conference - November 18, 2007 - Visit www.ExRehab.com for
More Details!
W - (604) 532-5248
F - (604) 677-5425
---------------------------------------------------------
Rick Kaselj
-----Original Message-----
From: Rick Kaselj
Sent: September 17, 2007 8:41 AM
RE: Response to Superior Energy Scam Email ref# 33994
Thank you very much for reading my letter and I am glad it was able to
assist in better serving the public.
All the best.
---------------------------------------------------
Rick Kaselj - rkaselj@HealingThroughMovement.com
Healing Through Movement - www.HealingThroughMovement.com
Fitness & Rehabilitation / Presentations & Publications
Subscribe to [FITNESS & REHAB] – a monthly newsletter for health and fitness
professionals looking for the latest information on improving health,
fitness, rehabilitation and sport.
Fitness & Rehab Conference - November 18, 2007 - Visit www.ExRehab.com for
More Details!
W - (604) 532-5248
F - (604) 677-5425
---------------------------------------------------------
The BC Government Takes Action!
With all the complaints to the BC Government on Gas Marketers, the BC Government has taken action to protect BC Consumers.
Excellent job, BC Government.
This is an example on how voicing your concerns can lead to change.
Rick Kaselj
----Original Message-----
Sent: September 14, 2007 2:03 PM
Subject: Response to Superior Energy Scam Email ref# 33994
Mr. Rick Kaselj
Dear Mr. Kaselj:
I am responding to your email of June 11, 2007 regarding Superior Energy. My apologies for the delay in this response.
Due to instances like that identified in your email, changes and improvements have been made to the British Columbia Utilities Commission's (BCUC) Code of Conduct for Gas Marketers.
Effective July 5, 2007, the BCUC amended the Code of Conduct for Gas Marketers to require a mandatory recorded third party call verification process be implemented. That call must cover topics outlined by the BCUC such as:
· explaining the program;
· informing customers of their option to cancel;
· outlining the details of the contract; and
· indicating that a letter will be issued by Terasen within 3
business days.
The third party verification also gives the consumer a chance to reconsider and better understand the gas options available thus offering them a greater degree of consumer protection.
Thank you again for writing with your concerns and the action you took to help natural gas consumers here in British Columbia.
Sincerely,
Assistant Deputy Minister
Oil and Gas Division
Ministry of Energy, Mines and Petroleum Resources
Excellent job, BC Government.
This is an example on how voicing your concerns can lead to change.
Rick Kaselj
----Original Message-----
Sent: September 14, 2007 2:03 PM
Subject: Response to Superior Energy Scam Email ref# 33994
Mr. Rick Kaselj
Dear Mr. Kaselj:
I am responding to your email of June 11, 2007 regarding Superior Energy. My apologies for the delay in this response.
Due to instances like that identified in your email, changes and improvements have been made to the British Columbia Utilities Commission's (BCUC) Code of Conduct for Gas Marketers.
Effective July 5, 2007, the BCUC amended the Code of Conduct for Gas Marketers to require a mandatory recorded third party call verification process be implemented. That call must cover topics outlined by the BCUC such as:
· explaining the program;
· informing customers of their option to cancel;
· outlining the details of the contract; and
· indicating that a letter will be issued by Terasen within 3
business days.
The third party verification also gives the consumer a chance to reconsider and better understand the gas options available thus offering them a greater degree of consumer protection.
Thank you again for writing with your concerns and the action you took to help natural gas consumers here in British Columbia.
Sincerely,
Assistant Deputy Minister
Oil and Gas Division
Ministry of Energy, Mines and Petroleum Resources
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